Most practices have an underutilized resource – namely, their employees’ ability to identify and solve problems. As practices deal with the day-to-day business, it’s all too easy to fall into a routine-inspired complacency.
To establish some positive momentum, make a point to ask each of your staff to identify problems and possible improvements – and give everyone an opportunity to contribute their ideas during your regularly scheduled staff meetings. We think you’ll be surprised at the sources and quality of ideas that emerge. Be generous with your appreciation and praise and you’ll see a staff that is happier and more motivated than ever.
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