From the monthly archives: July 2010
Communicating better improves morale and performance, and cuts down on turnover. Poor communication wastes time and makes those you interact with feel discounted. It’s even more magnified with the younger generation. Generation Y wants lots of feedback and they want it NOW! The annual review just isn’t enough, so start communicating better. Talk about youd [...]
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Recent posts
- Costly (and Easily Correctable) Telephone Mistakes
- The keys to improving staff performance, By Judy Capko
- A Novel New Mobile Medical Practice
- OB/GYNs are hard-working … this one may be the hardest-working!
- Hotel Hôpital
- Medicare-focused practice network shows high promise – Forbes
- It’s easy and it makes a difference to your practice and your patients
- It’s back! Suppressing online reviews – the issue that won’t go away
- Doing things the MBA way
- Inspiration from small businesses
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