A recent New York Times article and follow-up blog post discuss the challenges patients have understanding medical bills, through the eyes of a consultant named Jean Poole who has made a career of deciphering (usually highly erroneous) medical bills and helping patients recoup incorrect charges or reduce their outstanding bills. Billing is so challenging for practices […]
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What if hotel billing were like medical billing? A funny-but-sad video by Costs of Care in partnership with Harvard Medical School and the University of Chicago explores the possibility in a tongue-in-cheek way (click “continue reading” to view the video). “Surprise” medical costs do more than just frustrate patients — they hurt practices, too.  By […]
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Do you have conflicting personalities in your office? Do such differences result in petty squabbling?  While inter-office conflicts are common, there are a few things an administer can do to greatly reduce conflict in the workplace.  It’s important to address conflicts before they affect the professionalism of your practice, the morale of your staff, and […]
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Medical practice revenue is tighter than ever. It’s time for you to take critical steps to keep costs under control and improve profits. The first step to fixing the bottom line is to look for the waste. Wasted energy results in a loss of potential revenue and lots of frustration.  There is waste throughout the typical practice, but most of it is […]
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By Joe Capko, Capko & Company Every year, changes to the CPT codes take medical practices by surprise — even though everyone knows the updates are coming.  Whether it’s because doctors and administrators assume that coding changes won’t likely apply to their specialty, because it’s hard to find time to go through the materials, or […]
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Hey Doctors and administrators, I know you have frustrations and issues that plague you in this volatile healthcare environment. Tell my readers what’s bugging you. What you share with them can lead to a discussion where everyone benefits. So follow this blog and let’s talk. Judy Capko is one of America’s leading practice management and […]
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