I’m working on an ebook right now about medical practice staffing. More specifically, it’s about how the instinct to cut staff, to be as leanly staffed as possible, can backfire*. There are dozens of little details that any practice can explore to improve profitability. These small changes can be made with much less risk than […]
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Are some jobs at your medical practice just too urgent or important to assign to specific people? That’s the argument some practice managers and physicians make, e.g: “Phones need to be answered by the first available person, whatever their job” “Everyone should keep an eye on the fax machine, and deliver faxes they see piling […]
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Practice managers and physicians often feel like they’re fumbling in the dark when negotiating salaries with prospective employees, and feel unsure about whether their compensation structure is adequate to retain their best people.  But, this is at least partly because they’re not utilizing all of the tools available to stay on top of market compensation […]
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Do you have conflicting personalities in your office? Do such differences result in petty squabbling?  While inter-office conflicts are common, there are a few things an administer can do to greatly reduce conflict in the workplace.  It’s important to address conflicts before they affect the professionalism of your practice, the morale of your staff, and […]
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Medical practice revenue is tighter than ever. It’s time for you to take critical steps to keep costs under control and improve profits. The first step to fixing the bottom line is to look for the waste. Wasted energy results in a loss of potential revenue and lots of frustration.  There is waste throughout the typical practice, but most of it is […]
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