When we work worth practices in adult primary care, OB/GYN, and pediatrics, we often recommend they consider proactively recalling patients for preventive visits. Because preventive visits are usually reimbursed entirely by insurance with no patient cost-sharing, helping patients stay current with preventive care can be a win-win for patients and the practice. A preventive visit […]
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This amusing television ad from Cigna is bound to attract a bit of attention from fans of Grey’s Anatomy, Scrubs, House, ER, and MASH. It’s cute. If you recognize any of these tv docs, you’ll likely enjoy it. And it has a message that can help patients get more out of their insurance, and help […]
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ZocDoc just published a compelling new article and infographic pulling data from a survey they recently conducted about patient behavior.  The data put a quantitative face on what many of us have been observing anecdotally and reading in blog commentary online — namely, that patients are increasingly reluctant to see their providers, and costs and […]
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The deductible reset is looming in January, and it’s poised to wreak its usual havoc with cash flow. Cash-flow impact could easily be even worse this year, given that deductibles have likely increased and become more of a problem for many of your patients. Naturally, alerting patients to the possibility that they will be responsible […]
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Even this late in the year — when we typically assume many patients will have met their deductibles — we are hearing from practices that some patients seem to be delaying or avoiding care because of concerns about costs.  This is not limited to the ACA plans, which tend to have high deductibles, especially on […]
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