When we work worth practices in adult primary care, OB/GYN, and pediatrics, we often recommend they consider proactively recalling patients for preventive visits. Because preventive visits are usually reimbursed entirely by insurance with no patient cost-sharing, helping patients stay current with preventive care can be a win-win for patients and the practice. A preventive visit […]
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Technology for the medical practice front office has many benefits. It can speed up processes, keep critical data safe from fire and flood, allow practice staff to tap resources from other organizations via the Internet, and so on. The list is long and growing. But my favorite front office technology benefit by far is the […]
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Capko & Morgan has had the honor of collaborating with the MedData Group on several recent MedData Point surveys. This month, we worked together on one of our favorite subjects: billing and collections. The results may reflect some subtle but interesting changes to recent trends. For the past few years, it has seemed that the […]
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Choosing a new medical billing service is stressful. Few activities have more of an impact on practice profitability, after all.  But with the risks of choosing comes upside, too — and not just in the opportunity to have your billing handled by dedicated professionals. Switching to a third party billing service (or a new service) […]
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The iPhone, Android or other cell phone you depend on for everything – besides texts and calls your phone is likely keeping you busy with games; productive with email, to-do lists and calendars; in touch with Facebook, LinkedIn and Twitter; and convenienced with applications as straightforward as a simple flashlight. But how much do you […]
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If you missed Laurie’s webinar, “Front Desk Collections: the New Linchpin of Profitability” (sponsored by Wellero) — one of her most popular webinars ever! — you’re still in luck.  Sign up here and watch it whenever you like. This practical presentation hits on some ways you can immediately increase profitability while avoiding pitfalls that can […]
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Did any of you catch the ICD-10 TweetChat Kareo hosted on Tuesday?  I participated representing our team(@capkoandcompany); three other panelists from different segments of the medical management world joined in as well (@brad_justus, @modmed_EMA, @hitconsultant).  Kareo does a wonderful job reaching out to its clients and the entire practice management community with events like these […]
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Starting a new year is a great time to review your equipment maintenance contracts and evaluate alternatives.  Independent service organizations compete for your business — if your contract costs keep rising, consider putting your contracts out for bid.  In some cases, rising maintenance costs may also mean that replacing outdated medical equipment is more cost-effective […]
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