Harvard Business Review posted a great tip today about “real teams.” The pointed out that “real” teams — i.e., groups that really work together as one — all share three important characteristics:
- Shared sense of purpose
- Flexible skills
- Mutual accountability
There’s a great lesson here for medical practices. Physicians set the tone of purpose and accountability. Good training policies and skilled practice management ensure cross-training keeps everyone fresh and the practice able to withstand absences and staffing changes. Hiring people who can fit with the ethos of the team keeps everything humming along.
Read more at Harvard Business Review.