In your fast-moving medical practice, do you find decision-making sometimes happens “on-the-fly,” and things get done a certain way based on untested assumptions or because “we’ve always done it that way”?  This can lead to less-than-best decision-making — but the good news is that the data you need to improve your practice could be right […]

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Does the phrase “personalize the patient experience” strike fear in your heart? It doesn’t have to! One of the best things about our business is that innovation has made it much easier for practices of any size to offer patients more convenient, customized ways to interact with both their clinicians and administration. Join Laurie Morgan […]

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Practices that make the most of new tech innovations for the front office gain big advantages in efficiency, profitability, and service. If you’re not sure you’re getting all you can from the latest innovations, attend this free webinar (presented by Laurie Morgan) to learn how easily deployed technology tools can elevate your practice business. This […]

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Practices that make the most of new tech innovations for the front office gain big advantages in efficiency, profitability, and service. If you’re not sure you’re getting all you can from the latest innovations, attend this free webinar to learn how easily deployed technology tools can elevate your practice business. Special bonus: register for the […]

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Even when referred by other doctors, patients search for physicians online. Is the information they find about you encouraging them to book an appointment – or keeping them away? Managing your practice’s online reputation is one of the most cost-effective forms of marketing you can invest in. It’s easy, and it’s getting even easier with […]

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Join Laurie Morgan for this lively, free webinar on the expectations we should expect of The Patient of the Future, hosted and sponsored by Phreesia.

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Considering a major growth initiative, like opening a new office or acquiring a practice in an adjacent market? Decisions like these are exciting … but can be risky. How do you best prepare for a successful expansion? That’s the subject of Laurie’s upcoming free webinar, hosted and sponsored by Phreesia.  Click this link to register.

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Even with employer insurance, patients are expected to contribute more to the cost of their care in 2017 than in any other time in recent history. Most practices must now collect 25-35% of their revenues directly from patients. The good news is that smart, compassionate patient engagement on financial responsibilities can improve collections while strengthening […]

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Laurie Morgan presents “The Patient of the Future.” This lively mini-webinar (about 20-30 minutes) is free and sponsored and hosted by Phreesia. Click this link to register.

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The Three Keys to Thrive as an Independent Practice Is 2017 the year you recommit to thriving as an independent practice—or the year you finally take the plunge and launch your own? Despite the hype about consolidation and practice acquisitions, many practices are doing just fine on their own, thank you—allowing their physicians to practice […]

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Practices and healthcare systems that invest time and thought into developing their employees have an opportunity to stand out from the crowd. Besides attentive service, engaged employees can help any medical organization increase profitability and perform almost any task more effectively. Wondering about the impact more engaged employees could make on your organization? Curious if […]

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Just two months to go before 2016 is behind us, and a new year (with fresh deductibles) is before us. Are you ready? Join Laurie Morgan for a lively, free webinar (sponsored by Kareo) full of tips for making the most of the ups and downs of the holiday season and the transition from Q4 […]

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Looking to grow your billing service—or just be more profitable? The secret ingredients for your success are sitting right next to you (or maybe an internet connection away): your employees and colleagues. Building a billing team that performs well, adapts to changing times, and embodies your company values is the key to longevity and prosperity […]

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Key trends in technology, health insurance, and consumer preferences are changing staffing needs at medical practices. Patients expect a higher level of service. Does your practice have the technology – and the team – to deliver it?  And if you add technology, how can you be sure your practice will be more productive?  Above all, […]

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Resolved: Fill the Schedule in 2016 With Five Tips Any Practice Can Use Is attracting new patients on your list of resolutions for 2016? Are you concerned about the “January effect” of the deductible reset — which has evolved into a Q1 effect for many practices? Or would you just like to learn some efficient, […]

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Laurie is presenting a new mini-webinar (30 mins total) on choosing a new EHR. If an EHR switch is on your resolution list, don’t miss it! Sponsored by Care360. Visit this link to sign up, free.

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Considering outsourcing your revenue cycle management to a billing service? In this free webinar, learn the secrets of choosing a billing company to give you peace of mind and manage the relationship to maximize your profitability. Sponsored by Kareo. Sign up for free at this link.

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Join Laurie Morgan for the second in her 30-minute webinar series on getting the most bang-for-the-buck from your medical billing service.  Essential, practical information in a concise presentation. Sponsored by Care360.  Register for free at this link.

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Are you considering outsourcing your medical billing?  Or ready to outsource — but unsure how to evaluate your options?  This short webinar (30 minutes) by Laurie Morgan will arm you with eight solid questions to help you analyze your options and make an informed decision.  Sign up here (free).

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The portion of your revenue that patients must pay directly has dramatically increased. And higher copays and deductibles aren’t going away – a recent Kaiser Family Foundation study determined that average deductibles for patients on employer-sponsored plans have more than doubled, and now average more $1,200 per year. Collecting effectively from patients has gotten harder, […]

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Let’s go beyond Meaningful Use, to accessing the benefits of your EHR that are meaningful to your practice! Most practices have been so focused on doing what is required that they haven’t had time to think about how EHR technology might benefit their own practice business.  Now is the time to put your technology investment […]

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Join Judy Capko and Kareo for a free webinar, Prepare for 2015: Make it a Best Practice Year.  A new year is a new opportunity to have your practice’s best year ever.  Judy will share tips for using data to drive your planning and bringing everyone together towards a common goal.

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Payers have shifted more and more of the cost of care on to patients — and now many of the ACA plans rely on patients to shoulder 40% of the cost of their care. Even Medicare is now tracking at about 25% out-of-pocket cost to patients.   The math is simple: master collecting from your […]

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NextGen presents a webinar based on Judy’s new book, The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience. Registration is free — sign up at NextGen.

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In this webinar — available on demand — Laurie Morgan will share strategies to help you: • Successfully implement your patient portal • Improve patient engagement, compliance, and outcomes • Meet some requirements to attest for Stage 2 of Meaningful Use You’ll leave this webinar able to realize more of the benefits of your EHR […]

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Outsourcing your medical billing can be one of the best things you can do to reduce collection, claims processing and technology hassles — and it can increase your revenue and profit, too.  But how successful your outsourcing effort is depends on you — how you choose, use and manage your billing service.  In this webinar […]

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