Given the maze that is healthcare today, it makes sense that navigators to help patients understand the path to care would be a wonderful way to improve outcomes — especially for the critically ill and under-insured. Research from Accenture shows they also improve the bottom line.
Read the post on the Harvard Business Review blog.
Latest posts by Laurie Morgan (see all)
- Calling all the best-run practices! - September 25, 2017
- Technology for patients: Think good, not perfect - July 4, 2017
- Need to load up your Kindle for summer? We’ve got you covered — and we’ll even provide a beverage. - June 11, 2017