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Secrets of the Best-Run Practices 2nd Edition
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Published Articles

2011

Using KPIs to Manage Your Practice's Profitability
Kareo "Getting Paid," April 2011

Financial Indicators: How Does Your Practice Rate?
Urology Times, April 2011

ICD-10 and 5010: What These Changes Mean for Your Practice
Kareo "Getting Paid," March 2011

Are You Marketing Effectively to Male Patients?
Urology Times, March 2011

Be Civil, Not Social
Repertoire, March, 2011

Maximizing the Value of Your Billing Office and Medical Billing Software
Kareo "Getting Paid," February 2011

Is a Midlevel Provider Right for Your Practice?
Urology Times, February 2011

Why Your Practice Needs a Master Coder
Kareo "Getting Paid," January 2011

Keeping Patients Happy
Urology Times, January 2011

Home Sweet Medical Home
Repertoire, January, 2011

2010

The Medical Home: What is the Urologist's Place?
Urology Times, December 2010

Hey Coach
Journal of Medical Practice Management, November/December 2010 (in print -- subscribe at mpmnetwork.com)

Creating a Dream Team: How to Motivate Your Staff
Urology Times, November 2010

A Gift for Giving
Repertoire, November 2010

How to Improve Patient Collections
Urology Times, October 2010

Marketing on a Budget
Journal of Medical Practice Management, September/October 2010 (in print -- subscribe at mpmnetwork.com)

Customer Consultants
Repertoire, September 2010

How to Bring Lean Management to Your Practice
Urology Times, September 2010

How to Deal with Grouchy Patients
Physicians Practice Pearls, August 18, 2010

Got a Mission?
Journal of Medical Practice Management, July/August 2010 (in print -- subscribe at mpmnetwork.com)

What Your Practice's Appearance Tells Patients
Urology Times, August 2010

Coder in Residence
Physicians Practice, July 15, 2010

The Gatekeeper
Repertoire, July 2010

EHR Meaningful Use: Do Your Research Now
Urology Times, June 2010

The Power Behind Action
Repertoire, May 2010

Are You Keeping an Eye on Your Staff's Morale?
Urology Times, May 2010

Shaping-Up the Unruly Physician
Journal of Medical Practice Management, March/April 2010 (in print -- subscribe at mpmnetwork.com)

Your Staff Has Generation Gaps: How to Bridge Them
Urology Times, April 2010

Strategic Planning
Repertoire, March 2010

How to Keep Inventory Costs Under Control
Urology Times, March 2010

Helping Dr. New
Journal of Medical Practice Management, January/February 2010 (in print -- subscribe at mpmnetwork.com)

Want to Make Your Practice Excel? Here's How
Urology Times, February 2010

Office Politics
Repertoire, January 2010

Keeping Patients Happy
Urology Times, January 2011

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