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Published Articles

2009

Is your practice ready for the challenges of 2010?
Urology Times, December 2009, www.urologytimes.com

Resolving Conflict
Journal of Medical Practice Management, Nov/Dec 2009, www.mpmnetwork.com

Book It
Repertoire, December 2009,www.repertoiremag.com

Behind Schedule with your Patients? Here’s how to get back on track
Urology Times, November 2009, www.urologytimes.com

Serving Dr. New
Repertoire, November 2009, www.repertoiremag.com

How to reward employees for a job well done
Urology Times, October 2009, www.urologytimes.com

Reduce You Marlpractice Risk
Physicians Practice, October 2009, www.physicianspractice.com

The Marketing Frenzy
Repertoire, October 2009, www.repertoiremag.com

Keeping an Embezzler at Bay
Southern California Physician, October 2009, www.socalphys.com

Managing a Younger Generation
Journal of Medical Practice Management, Sept/Oct 2009, www.mpmnetwork.com

The Front Desk
Repertoire, September 2009, www.repertoiremag.com 

How effectively are you marketing your practice?
Urology Times, September 2009, www.urologytimes.com

Improve Colledtion Performance
A/DAM Newsletter, Sept/Oct 2009

Making Space Count
Practice Points, Repertoire, August 2009, www.repertoiremag.com

Those Maddening Phones
Journal of Medical Practice Management, Jul/Aug 2009, www.mpmnetwork.com

FOUND REVENUE YOU ARE LEAVING ON THE TABLE – Part 2: Smart ideas for improving collections and reducing denials
Sage White Paper, summer 2009, www.sage.com

Take the initiative in preparing new employees
Urology Times, Aug 2009, www.urologytimes.com

Make My Day – The physician’s mantra
Practice Points, Repertoire, July 2009, www.repertoiremag.com

How to communicate effectively with your staff
Urology Times, July 2009, www.urologytimes.com

The Golden Rules
A/DAM Newsletter, July-Aug 2009

Straight Talk
Journal of Medical Practice Management, May/Jun 2009, www.mpmnetwork.com

What to consider when hiring a new urologist
Urology Times, June 2009, www.urologytime.com

The Right Staff
Practice Points, Repertoire, June 2009, www.repertoiremag.com

Make Money During Tough Times
Practice Pearls, Physicians Practice, June 2009. www.physicianspractice.com

Improve Communications: Plug into today’s e world
Urology Times, May 2009, www.urologytimes.com

Eco-Friendly Communication
Journal of Medical Practice Management, Mar/Apr 2009, www.mpmnetwork.com

Financial policies add muscle to revenue management
Repertoire, April 2009, www.repertoiremag.com

What to do to make your practice recession proof in 2009
Urology Times, March 2009, www.urologytimes.com

Coaching tips to get the most out of staff
ADA/M Newsletter, Mar/Apr 2009

Real time – Helping physicians maximize technology to be more profitable
Repertoire, March 2009, www.repertoiremag.com

Found! Revenue you May Be Leaving on the Table, Part 1: Helping patients shoulder their share
Sage White Paper, Spring 2009, www.sage.com

Is there a micromanager in your midst?
Urology Times, February 2009, www.urologytimes.com

The Mystery Patient: What She Expects is No Mystery
Journal of Medical Practice Management Jan/Feb 2009, www.mpmnetwork.com

Think Big: Increasing profits without squeezing expenses
Repertoire, February 2009, www.repertoiremag.com

Seven Ways to Grow Your Practice
ADA/M Newsletter, Jan/Feb 2009 

Leadership Strife: How to defuse office conflicts
Urology Times, January 2009, www.urologytimes.com

The Perils of Cross-Training
Practice Pearls, Physicians Practice, January 2009, www.Physicianspractice.com

From Immobility to Action
Repertoire, January 2009, www.repertoiremag.com

2008

How to conduct clear, effective staff evaluations
Urology Times, December 2008, www.urologytime.com

Have a risk management plan
December, 2008, Physicians Practice Pearls, www.physicianspractice.com

Stop the office bickering
Journal of Medical Practice Management, November/December 2008,
www.mpmnetwork.com

The Art of Referrals: How to secure and nurture them
Urology Times, November 2008, www.urologytimes.com

Mentoring Brings Powerful Value to PAHCOM Members
Professional Association of Health Care Office Managers; Nov/Dec 2008, www.pahcom.com

Is your patient outrageous? Here’s what you can do
Urology Times, October 2008, www.urologytimes.com

Quit Singing the Blues
Journal of Medical Practice Management, September/October 2008,
www.mpmnetwork.com

Staying power: Give Dr. New tools to succeed
Urology Times, September 2008, www.urologytimes.com

Leading the Way
Unique Opportunities, Sept/Oct 2008, www.uoworks.com

How strong leadership influences your entire practice
Urology Times, August 2008, www.urologytimes.com

Five steps to improve your business savvy

Journal of Medical Practice Management, July/Aug2008, www.mpmnetwork.com

Put your financial policies in writing
Urology Times, July 2008, www.urologytimes.com

Keep a pulse on practice finances
Journal of Medical Practice Management, May/June 2008, www.mpmnetwork.com

How to build your practice from the inside out
Urology Times; May 2008, www.urologytimes.com

Time – Never enough of it!
Professional Association of Health Care of Office Management, May/Jun 2008, www.pahcom.org

Are you giving away your power?
Urology Times; May 2008, www.urologytimes.com

What Steals Your Time?
Journal of Medical Practice Management, March/April 2008, www.mpmnetwork.com

Pearls: Outsource Your Pain
Physicians Practice; April 2008, www.physicianspracdtice.com

Accounts Receivable: Four common myths debunked
Urology Times; April 2008, www.urologytimes.com

Reality Check for Joining a Group
Unique Opportunities; March/April 2008 www.uoworks.com

Back to practice management basics: Three tenets
Urology Times; March 2008, www.urologytimes.com

7 Top Time Savers
Southern California Physician, March 2008, www.socalphys.com

When Administrative Burdens Get You Down
Journal of Medical Practice Management, Jan/Feb 2008 www.mpmnetwork.com

Creating an A+ Practice
Physicians Practice Pearls; January 2008, www.physicianspractice.com

Dashboards help to assess performance fast
Urology Times; January 2008, www.urologytimes.com

Kid Gloves
Unique Opportunities; Jan/Feb 2008, www.uoworks.com

How to retain new patients in your practice
Urology Times; January 2008, www.urologytimes.com

Is he happy and you know it?
Physicians Practice Pearls; January 2008, www.physicianspractice.com

2007

Staff Retention: How to keep good workers in your practice by Judy Capko

      Urology times; December 2007, www.urologytimes.com

Is there a thief among us? by Judy Capko

      Eye World; December 2007, www.eyeworld.org

Where’s the money? By Judy Capko

      Urology Times; November 2007, www.urologytimes.com

The Truth About Your Accounts Receivable – Forget the myths by Judy Capko

      Transworld Systems; November 2007, www.transworldsystems.com

Does your facility reflect your quality of care? by Judy Capko

      Urology Times; October 2007, www.urologytimes.com

Lead staff to greatness by Judy Capko

      Eye World; October 2007, www.eyeworld.org

E-Communication at the speed of light by Judy Capko

      Medical Office Management, September/October 2007, www.pahcom.com

Never enough time? How delegation can help by Judy Capko

      Urology Times, September 2007, www.urologytimes.com

Alternative Medicine Goes Mainstream by Judy Capko

      Journal of Medical Practice Management; Sep/Oct 2007, www.mpmnetwork.com

Making Work Better by Judy Capko

      Unique Opportunities; September/October 2007, www.uoworks.com

Time to add a partner to your practice by Judy Capko

      Urology Times; August 1007, www.urologytimes.com

Strategic Planning – A means to an end by Judy Capko

      Eye World; August 2007, www.eyeworld.org

Pearls: How firm a foundation? by Judy Capko,

     Physicians Practice; July 2007, www.physicianspractice.com

Staff Conflict: Three principles to nip it in the bud, by Judy Capko,

     Urology Times; July 2007, www.urologytimes.com

Financial Trouble Ahead? by Judy Capko,

      Unique Opportunities; July/August 2007, www.uoworks.com

Are administrative demands taking a toll on your practice? by Judy Capko,

      Eye World; June 2007, www.eyeworld.org

P4P: For now focus on these three elements by Judy Capko,

      Urology Times; June 2007, www.urologytimes.com

Pearls: You earned it, now collect it, by Judy Capko,

      Physicians Practice; June 2007, www.physicianspractice.com

Tech Advantages, by Judy Capko,

      Southern California Physician; May 2007, www.socalphys.com

Phone traffic out of control? How to stop the madness , by Judy Capko,

      Urology times; May 2007, www.urologytimes.com

Getting Down to Business, by Judy Capko,

      Eye World; April 2007, www.eyeworld.org

Follow these 10 tips to expand your patient base, by Judy Capko,

      Urology Times; April 2007, www.urologytimes.com

Team Spirit: The Key to Building a United Front, by Judy Capko,

      Journal of Medical Practice Management; Mar/Apr 2007, www.mpmnetwork.com

Adding Ancillaries: Look before you leap, by Judy Capko,

      Osteopathic Family Physician News; March 2007, www.acofp.org

Pay 4 Performance, by Judy Capko,

      Unique Opportunities; Mar/Apr 2007, www.uoworks.com

Firing a patient: Know when and how to do it, by Judy Capko,

      Urology Times; March 2007, www.urologytimes.com

Educational Exhibitions - A Time for Discovery, by Judy Capko,

      Osteopathic Family Physician News; February 2007, www.acofp.org

Improve finances without squeezing expenses, by Judy Capko,

      Urology Times; February 2007, www.urologytimes.com

Get Personal With Customer Service, by Judy Capko,

      Journal of Medical Practice Management; Jan/Feb 2007, www.mpmnetwork.com

Make Employees Great, by Judy Capko,

      Unique Opportunities; Jan/Feb 2007, www.uoworks.com

Strategic Planning - A Smart Move in the Right Direction!, by Judy Capko,

      Journal of Medical Practice Management, Nov/Dec 2006, www.mpmnetwork.com

Take Control of Accounts Receivable, by Judy Capko,

      Urology Times, December 2006, www.urologytimes.com

Reducing No-Shows, by Judy Capko,

      The Patient-Centered Dermatology Practice, December 2006

Are you providing great service? Ask your patients, by Judy Capko,

      Urology Times, November 2006, www.urologytimes.com

The perfect staff: How to develop a plan for success, by Judy Capko,

      Urology Times, September 2006, www.urologytimes.com

Leadership Traits, by Judy Capko,

      Journal of Medical Practice Management, July/Aug 2006, www

Are you managing paperwork or is it managing you? by Judy Capko,

      Urology Times, August 2006, www.urologytimes.com

Communicate the Right Way, by Judy Capko,

      Journal of Medical Practice Management, June/July 2006, www.mpmnetwork.com

Ten leadership tips to drive practice performance, by Judy Capko,

      Urology Times, July 2006, www.urologytimes.com

Absentee patients: What are you really missing by Judy Capko,

      Urology Times, June 2006, www.urologytimes.com

Could Your Practice Benefit From Outsourcing, by Judy Capko,

      Urology Times, May 2006, www.urologytimes.com

Look to the Future - Goal Setting Essentials, by Judy Capko,

      Urology Times, April 2006. www.urologytimes.com

Simple Ways to Improve Staff Productivity, by Judy Capko,

      Journal of Medical Practice Management, March/April 2006; www.mpmnetwork.com

Growth Strategies: Adding Cash Services, by Judy Capko,

      Physicians Practice, April 2006; www.physicianspractice.com

Growing Pains, by Judy Capko,

      Physicians Practice, March 2006; www.physicianspractice.com

Collections: Is Your Practice Getting Its Money's Worth, by Judy Capko,

      Urology Times, March 2006, www.urologytimes.com

Risk Management: Practical tips for daily practice, by Judy Capko,

      Urology Times, February 2006; www.urologytimes.com

Put Time On Your Side, by Judy Capko,

      Physicians Practice February 2006; www.physicianspractice.com

Embezzlement - Don't Let it Happen to You! by Judy Capko,

      Journal of Medical Practice Management, Nov/Dec 2005, www.mpmnetwork.com

Time Wasters: Are They Killing Your Practice?, by Judy Capko,

      Urology Times, November 2005, www.urologytimes.com

Outsourcing: Friend or Foe, by Judy Capko,

      Journal of Medical Practice Management, September/October 2005, www.mpmnetwork.com

Get Better Results With Staff Performance Standards, by Judy Capko,

      Family Practice Management, October 2005, www.aafp.org/fpm

How to Approach Diversifying Services, by Judy Capko,

      Osteopathic Family Physician News, September 2005, www.acofp.org

How to keep the pulse on your practice's finances, by Judy Capko,

      Urology Times, August 2005, www.urologytimes.com.

Five Ways to Boost Collection Performance, by Judy Capko,

      Osteopathic Family Physician News, July/August 2005, www.acofp.org

Bridging the Gap...How to Offer Alternative Medicine in Your Practice, by Judy Capko,

      Osteopathic Family Physician News, June 2005, www.acofp.org

No Shows Cost Plenty by Judy Capko,

      Humana's Your Practice, Second Quarter 2005, www.humana.com

Fight for What is Really Owed, by Judy Capko,

      Osteopathic Family Physician News, ACOFP, May 2005, www.acofp.org

Embezzlement: Don't Let it Happen to You, by Judy Capko,

      Osteopathic Family Physicians News, ACOFP, March 2005, www.acofp.org

Put Time On Your Side, Five Ways to Get the Most From Your Day, by Judy Capko,

      Physicians Practice, February 2005, www.physicianspractic.com

Five Things You Never Want to Say to Your Patients, by Judy Capko,

      Osteopathic Family Physician News, ACOFP, February 2005, www.acofp.org

Do Not Put Your Practice Revenue At Risk: Monitor Charge Reporting, by Judy Capko,

      Osteopathic Family Physician News, ACOFP, November/December 2004, www.acofp.org

Make The Most Of Your Practice Financial Performance, by Judy Capko,

      Osteopathic Family Physician News, ACOFP, September 2004, www.acofp.org

Communication Tips that Bring Results, by Judy Capko,

      Medical Office Management, PAHCOM, September/October 2004, www.pahcom.com

Acquiring a Financial Mindset and Conducting Mini-Audits to Improve Practice Performance, by Judy Capko,

      Osteopathic Family Physician News, ACOFP, June 2004, www.acofp.org

Up Front Data Collection Vital to Getting Paid, by Judy Capko,

      Osteopathic Family Physician News, ACOFP, May 2004, www.acofp.org

Don't Neglect the Manager's Performance Review, by Judy Capko,

      Medical Office Management, PAHCOM, Nov/Dec 2003, www.acofp.org

5 Steps to a Performance Evaluation System, by Judy Capko,

      Family Practice Management, AAFP, March 2003, www.acofp.org/fpm

Nine Steps to a Strategic Marketing Plan, by Judy Capko,

      Family Practice Management, November/December 2001, www.acofp.org

Today's Climate Requires Skilled Management by Judy Capko,

      CAO News, Managed Care Quarterly, Fall 2001, www.eyedoc.org

Hiring the Right Physician for Your Practice, by Judy Capko,

      Family Practice Management, September 2001, www.acofp.org

The Natural Physician Leader and the Future of Medicine, by Judy Capko,

      Orthopedics Today, September 2001, www.slackinc.com

Help Your Manager Stay up to Speed, by Judy Capko,

      Cardiology Today, August 2001, www.slackinc.com

Investing in Continuing Education Pays Dividends, by Judy Capko,

      Orthopedics Today, June 2001, www.slackinc.com

Diversify and Find New Revenue Sources, by Judy Capko,

      Orthopedics Today, April 2001, www.slackinc.com

Identifying the Causes of Staff Turnover, by Judy Capko,

      Family Practice Management, April 2001 www.aafp.org

Signs Your Practice is Headed for Trouble, by Judy Capko,

      Cardiology Today, April 2001, www.slackinc.com

When Do You Need a Consultant?, By Judy Capko and Rebecca Anwar

      Medical Office Management, PAHCOM, March/April 2001, www.pahcom.com