Phreesia recently invited me to present a short (20 min) webinar on “The Patient of the Future,” and how practice managers can anticipate emerging preferences to do a better job attracting and retaining patients.

We have an interesting advantage in our field in that we have a bit of a lag before the trends of today become cost-of-doing-business requirements. (Except, perhaps, for pediatrics and other specialties that serve millennials — you’ve got to try harder to stay ahead of the curve. Lots of interesting data shows why.)

I think you’ll enjoy listening to it (I’m biased, of course :)). It’s a little headier than our typical tactical webinar — nice to have a little variety.  And it’s available on-demand, for free.

Here’s the link to sign up and view/listen on demand.

If you do check it out, I’d love to discuss it or hear your feedback. Visit this page to contact me or any of us at C&M via email or phone.

 

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