Running a medical practice has never been more challenging.

Physicians with a traditional medical practice want to maintain their practice style and individuality. At the same time, the demands of running a medical practice have changed. Advanced business knowledge is essential to provide superior service and achieve high performance.  Keeping on top of regulatory changes is crucial — including how not just to cope with them, but how to benefit from them.

Enter Capko & Morgan. We can help you become a top performing practice without compromising your practice philosophy. We provide clear direction and get everyone in the practice working toward the same goals. Patients will receive the best in service, staff will be proud of where they work and physicians will feel an incredible sense of accomplishment.  And, we do it all with a positive spirit — our goal is to engage your team and give them a boost, as well as providing the objective, data-driven analysis that can help you optimize your practice.

Frequently asked questions about practice management consulting:

  1. What types of services does Capko & Morgan provide to medical practices? Our most commonly requested consulting services are the Detailed Practice Assessment and the Practice Marketing Assessment and Plan.  The Detailed Practice Assessment involves analyzing all aspects of the practice’s business operations: billing, scheduling, workflow, financial management, human resources.  We also include an introductory examination of practice marketing in the detailed assessment.  The Practice Marketing Assessment is a deep examination of the practice’s current marketing, competitive positioning, threats and opportunities, along with recommendations for how to market two-three years out.Besides these standard assessments, we frequently do detailed analyses of practice operations in one specific area, especially for larger practices.  Areas commonly analyzed include scheduling, workflow, patient service, staffing and compensation, and billing, coding and collections.
  2. How much of my time is required?We always want to meet with all providers and staff during our site visits.  To save time and be efficient, we gather information from practice staff beforehand, so that it can be produced with minimal disruption to day-to-day operations.  While we try to keep on-site intrusions to a minimum, the assessment is an opportunity for physicians, administrators and staff to share their concerns and observations — the more we hear from you and your team, the more targeted we can be in investigating areas of concern.
  3. What is the cost of a typical assessment?
    Our assessments are priced based on the number of offices and providers and the amount of time and staff resources they require to complete. Our fee for a detailed assessment for a single-site practice within California starts at under $10,000.  We provide extremely detailed, actionable analysis in exchange for our consulting fees — our clients are typically delighted with the value they receive from their investment!

Our clients say …

They were excellent in their diligent approach to understanding how our practice was run and what needed to be repaired. They brought us out of a fog of confusion into an organized road of clarity and direction.
Brent Greenberg, MD- Penn Elm Medical Group, Escondido, CA
I have worked with J. Capko for several years. The services always are professional, appropriate for the situation. She is aware of cost issues and has advised with that in mind. I would heartily recommend Capko & Company for medical office practice consulting.
Lewis Kanter, MD- Allergy Care Center, Camarillo, CA
I have relied on them for years whenever I need assistance with managing my practice or making strategic decisions. They always have the right solution!
Jeffrey Block, MD- Thousand Oaks, CA
We have worked with Capko & Company for many years to provide educational content to small medical practices. We have been very pleased with their educational content and services for physicians, medical practice managers, and medical billers. They have provided webinars and written content on a wide range of relevant topics. We look forward to continuing to work with Capko & Company and would recommend them to others without hesitation.
Lea Chatham, content marketing manager, Kareo- Irvine, CA


April 2014
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