| Stimulating Lectures,
Seminars and Workshops Designed for discerning
healthcare leaders and physicians
Judy Capko is a
nationally acclaimed healthcare consultant, speaker and author of the
runaway best-selling book “Secrets of the Best-Run Practices.” Her energetic
style, personality and infusion of humor make her a huge draw for
healthcare professional audiences nationwide.
With over 25 years experience, her emphasis
is on building patient-centered strategies, valuing staff’s
contribution, and improving practice performance. She has received
national recognition in her field, working with small and large
practices, and major academic faculty practices coast-to-coast. Judy is
a popular speaker for major healthcare conferences, national specialty
associations and healthcare executive summits. Thousands of physicians
and administrators have benefited from her innovative, no-nonsense
approach. Her presentations are packed with information to help you in
your life on the job.
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LECTURES
ON THE MOVE - Introducing Brand New Topics by Judy Capko
What Makes a
Practice Great? Physicians and administrators have
tremendous responsibilities and work hard to achieve top
performance. Yet, some of them just seem to rise above the bar
and achieve greatness. This course looks at what it takes to make a
practice truly exceptional.
The Good
Warrior – How to survive the battle in healthcare management:
This course will give attendees an opportunity to take an inside look
at the battlefield of practice management – the stressors, the problems
and demands. Attendees will feel renewed and better equipped to handle
the battles of managing a practice and dealing with difficult problems.
Changing
for the Greater Good: The business of medicine is
transforming and as it evolves medical practice leaders face many
changes. Accepting change and managing it well is not an easy
process and failure is costly. This program provides practical ways to
integrate change and improve organizational and financial performance.
Other Capko Presentations….
The Leading Edge:
Learn what it takes to lead a practice to greatness, generate
enthusiasm and challenge the entire team to be the best they can be.
Resolving
Conflict: Learn the anatomy of conflict, how to improve your
negotiation skills and ways to resolve conflicts at all levels of the
practice.
The Power of
Revenue Management: Finances in the medical practice have
changed and it’s time you got paid for what you do! Make the most of
your resources to get the money in the bank not on the books!
Business
Intelligence – It’s the Data: The numbers tell the story.
Identify what indicators are required to monitor finances, understand
practice performance and make informed decisions.
Strategic
Planning – The Blueprint for Your Success: Discover what
important elements are essential to take strategic actions that will
put you in charge of your future.
Common Sense Risk
Management: Discover the key elements to involving your staff
and developing tools to reduce risk inside your practice.
How to Hire – Who
to Fire: Learn how to improve your odds with picking the right
applicants, identifying if they are making the grade, giving them the
tools to succeed and knowing when to cut your losses.
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Here’s what people are
saying about Judy…
“What a phenomenal
seminar. Judy was a wealth of knowledge and the delivery was
exceptional. Attendees were clamoring to have her back.”
Health Choice
University Workshop; Improving Workflow – Yes there is a better
mousetrap! Amy McIntosh, Director Practice Support, Health Choice,
Memphis, TN
“I just wanted to let you know how much I
really enjoyed your session – in my opinion the best of the whole
conference! You were wonderful and full of great tips.”
ADA/M Annual
Conference; Strategic Planning – The Blueprint For Your Success, Wendy
Brown, CMOE, Administrator; Adult & Pediatric Dermatology, Concord,
MA
“Thank you for your excellent talk at the
Pri-Med East conference. You were very informative, interesting and
thorough. I will be able to use what you taught us right away!”
Pri Med East;
Adding Ancillary Services, Dr. Jody Greenfield; Get Well Medical Care
of Long Island, P.C., Babylon, NY
“Judy Capko is a dynamic speaker with
practical advice and management techniques to boost the bottom line.
She provided the necessary tools to evaluate and monitor practice
performance and improve customer service. When Judy speaks, I listen!”
PAHCOM
National; Adjustments Experts Are Making, Nancy Kennedy, CMM; Office
Manager, General Surgery Medical Group of Ventura County, Oxnard, CA
“I was fortunate to hear Judy speak at the
Pri-Med Conference in Chicago. She has a passion for her subject
matter. Her presentation was packed full of ideas to improve the
running of a practice.”
Manage Your
Phones, Donna Weinstock, Consultant; Office Management Solution,
Northbrook, IL
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PAST SPEAKING ENGAGEMENTS
2009
Recession Proof Your Practice
February: Ventura County Medical
Society; Ventura, CA
June: ALN Medical Management; Colorado Springs, CO
May: MGMA Oklahoma; Tulsa, OK
Secrets of the Best-Run Practices;
March: Association of Dermatology Administrators & Managers; San
Francisco, CA
Make Your Practice Shine;
April: St. John’s Medical Center – Medical Staff; Oxnard, CA
Streamline Workflow – Improve Patient Services;
March – June: Press Ganey, 6 locations nationwide
Business Intelligence:
May: MGMA Oklahoma, Tulsa, OK
Keep Patients Happy and the Practice Growing:
May: MGMA OB-G Assembly; Orlando;
FL
Oct: Assoc of Otolaryngology Administrators; San Diego, CA
How Doctors Think;
Oct: Professional Women’s Health Network; Irvine, CA
Scheduling for Profits,
pril: Greenbranch Publishing; Audio conference
2008
Recession Proof Your Practice - How to
thrive in a questionable economy; Webinar; Oakstone Publishing,
December 2008
Take Back Time – Bringing time
management to medicine; Audio Conference; Greenbranch Publishing;
November 2008
Secrets of Time Management and
Becoming a Best-Run Practice; Hematology-Oncology Manager’s of New
York; November, 2008
Psychiatric and Mental Health Congress; Make the Most of Time –
work flow and productivity; Young Clinician’s Forum; San Diego, CA,
October 2008
Health Choice University; Management
Workshops, Secrets of the Best-Run Practices, Memphis, TN, October
2008
Florida BONES Society; Annual Conference; Secrets of the Best-Run
Practices, Orlando, FL, September 2008
Association of Dermatology Administrators and Managers (A/DAM); Audio
Conference, Streamline Workflow, September 2008
PAHCOM; Annual Conference, Business Intelligence and Improving Work Flow,
St. Louis, September 2008
North East Ohio MGMA; Annual Conference, Setting Financial Policies and
Keep Patients Happy, Canton, Ohio, September 2008
Oakstone Publishing; Audio Conference,
Happier Patients – Better Bottom-line, May 2008
MGMA AAA; Annual Pain Management
Assembly, Maximizing Efficiency and Customer Service, Annual
Assembly, Philadelphia, PA, May 2008
Pri-Med West; Setting Financial
Policies and Managing Common Staff Problems; Anaheim, CA, May 2008
Health Choice University; Manager’s
Workshop, Financial Policies – Put them in writing; Memphis TN,
April 2008
Health Choice, Physician Seminar,
Strategic Planning – A Blueprint for YOUR Future, Memphis, TN,
April 2008
Oakstone Publishing; Audio Conference,
Revenue Management – Take it to the bank! January 2008
2007
Patient Centered Primary Care
Practice: Focus on Diabetes; Group Diabetes Visits: Transforming
patient commitment, service and access; Audio Conference, July 2007
American Pediatric Surgery Managers
Association Annual Conference; Strategic Planning – A blueprint for
your future; Coronado Island, CA, May 2007
Pri Med West; Managing Staff Conflict;
Anaheim, CA, May 2007
BONES Annual Conference; Great
Employees – The simple truth; Chicago, IL, May 2007
Health Choice University; Improving
Workflow and Patient Service; The Power of Revenue Management;
Memphis, TN, April 2007
Seventh International Esthetic
Conference and Round Table; The Ultimate Esthetic Practice;
Westbury, NY, March 2007
Patient Centered Endocrinology
Practice, MESG; Managing Demands on Staff, Audio Conference, March,
2007
Professional Association of Health
Care Office Management; Strategic Planning – Blueprint for the future,
Oxnard, CA February 2007
Association of Dermatology
Administrators and Managers; The Power of Strategic Planning,
Washington, DC. January 2007
2006
Patient Centered GI Practice,
MESG; Assessing Work Flow for HCV, Audio Conference, December 2006
Pri-Med Mid-Atlantic; Managing Your
Phones; Adding Ancillary Services to Primary Care, Baltimore, MD,
December, 2006
Dermatology Physician Assistants;
Managing Conflict, San Diego, CA, November 1007
PAHCOM Annual Conference; Adjustments
Experts Are Making, St. Petersburg, Fl, November 2006
Pri-Med East; Managing Your Phones;
Adding Ancillary Services to Primary Care, Boston, MA, October, 2006
Cerner Corporation’s Physician’s
Leadership Forum; Secrets of the Best-Run Practices; Orlando FL,
October 2006
Cerner Corporation’s Practice Administrators Symposium, Secrets of the
Best-Run Practices, October 2006
Cerner Corporation’s User’s Group, Business Intelligence for a Smarter
Practice, October 2006
GE Healthcare; Video conference;
Adding Ancillaries: 1) Making the Decision; 2) How to Implement;
Los Angeles, CA, September 2006
Greenbranch Publishing; The Most
Important Secrets of a Best-Run Practice; Audio conference;
September 2006
Transworld Systems; Webinar, Prospecting for the Gold, August 2006
Pri-Med Mid-West; 1) Manage Your
Phones, 2) Adding Ancillaries in Primary Care; Chicago, Il, 2006,
June 2006
NERVES; Strategic Planning – The
blueprint for your future; San Francisco, CA; April 2006
Pri-Med West; 1) Manage Your Phones, 2) Adding Ancillaries in
Primary Care; Anaheim, CA, 2006, April 2006
Physicians Practice; Staffing and
Managing Phones for Maximum Patient Service; Audio conference;
April 2006
Medical Practice Management Network;
The Power of Strategic Planning, Audio conference; February 2006
Pri-Med Southwest; 1) Manage Your Phones, 2) Adding Ancillaries in
Primary Care; Houston, TX, January 2006
2001 - 2005
Medical Practice Management Network;
Benchmark Your Way to Best Practice Performance; Audio conference;
November 2005
Medical Practice Management Network;
The Power of Revenue Management; Audio conference; September 2005
Bussleton Radiology Group; The Royal
Guest, Philadelphia, PA; August 2005
Professional Association of Health
Care Office Managers (PAHCOM) Annual Conference; Exploring the World of
Health Care Consulting, San Diego, CA, October 2004
Advanstar/Medical Economics; The
Patient-Centered OB/GYN Practice, Honolulu, HI, June 2004
Advanstar/ Medical Economics; The Patient-Centered OB/GYN Practice,
Hollywood, CA, April 2004
Ingenix Summit; Power of Revenue
Management; New York, NY, May 2004
How to Measure Your Success; New
York, NY, May 2004
American College of Osteopathic Family
Physicians; The Power of Revenue Management, Tampa, FL, March 2004
University of Nevada School of
Medicine Rural Health Conference; The Power of Reimbursement Management;
Elko, NV, October, 2003
Nevada Medical Group Management
Association; How to Keep Patients Happy and the Practice Growing;
September, 2003
South Coast Medical Center; Optimizing
Revenue Part II, Laguna Hills, CA, May 2003
South Coast Medical Center; Optimizing
Revenue Part I, Laguna Hills, CA, February 2003
Ventura County Health Symposium; How to Stay on Top in a Topsy Turvy
World; Oxnard, CA, January 2003
Weill Cornell Physicians Organization; Key Staff Challenges for
Academic Medical Practices; New York, NY; November 2002
Society of Medical Dental Management Consultants; How to Hire – Who to
Fire; San Antonio, TX; November 2002
American College of Osteopathic Family
Physicians; How to Measure Your Success: Sound Business Practices and
Key Performance Indicators; Las Vegas, NV; October 2002
PAHCOM, Austin; How to Measure Your
Success; Austin, TX; October 2001
Amgen; Team Building, Livermore,
CA; April 2001
Coastal Physician Services; The Royal
Guest; Key to Dealing with Difficult People; Newport Beach, CA;
March 2001
PAHCOM, Ventura Co. Chapter; Managing
Amid chaos; February 2001
Prior to 2001
Hospitals, Health Systems and Specialty Organizations:
More than 200 presentations, sponsored by numerous organizations
including; American Academy of Family Physicians, Medical Group
Management Association, American Urology Association, California
Ophthalmology Association, Catholic Healthcare West, Lovelace Health
System; Sutter Health System, and regional and state medical and
specialty associations. |
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