Stimulating Lectures, Seminars and Workshops
Designed for discerning healthcare leaders and physicians
Judy Capko is a nationally acclaimed healthcare consultant, speaker and author of the runaway best-selling book “Secrets of the Best-Run Practices.” Her energetic style, personality and infusion of humor make her a huge draw for healthcare professional audiences nationwide.
With over 25 years experience, her emphasis is on building patient-centered strategies, valuing staff’s contribution, and improving practice performance. She has received national recognition in her field, working with small and large practices, and major academic faculty practices coast-to-coast. Judy is a popular speaker for major healthcare conferences, national specialty associations and healthcare executive summits. Thousands of physicians and administrators have benefited from her innovative, no-nonsense approach. Her presentations are packed with information to help you in your life on the job.
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Top Picks for the Year
Take Back Time – Bringing Time Management to Medicine: Discover ways to make the most of that precious and priceless commodity – time, so physicians and staff can reach higher levels of productivity without adding stress.
Improving Work Flow & Patient Service:
Explore ways to reduce demand on staff and manage resources better at a lesser cost. Make enormous gains in practice productivity and patient service.
Keep Patients Happy & the Practice Growing:
Gain an understanding of what bugs patients, what they want from their physicians, and the simple things you can do to grow your practice from the inside out.
Secrets of the Best-Run Practices & How to Become One:
Look at what best practices means and ways to improve work flow, make better use of resources, enhance staff loyalty and performance, and improve profits and patient service.
Great Employees – The Simple Truth:
Learn what it takes to make good employees great and create a highly motivated, productive work team that is convinced they have a fantastic job. The Ultimate Success with Ancillaries: Deciding to add ancillary services and revenue is one thing, succeeding is another. Learn how to avoid mistakes and make the most of ancillaries. Can We Talk?: Make the most of communication skills that reduce conflict, minimize resistance and gain tips to strengthen relationships that will stand the test of time.
Other Capko Presentations….
The Leading Edge: Learn what it takes to lead a practice to greatness, generate enthusiasm and challenge the entire team to be the best they can be.
Resolving Conflict: Learn the anatomy of conflict, how to improve your negotiation skills and ways to resolve conflicts at all levels of the practice.
The Power of Revenue Management: Finances in the medical practice have changed and it’s time you got paid for what you do! Make the most of your resources to get the money in the bank not on the books!
Business Intelligence – It’s the Data: The numbers tell the story. Identify what indicators are required to monitor finances, understand practice performance and make informed decisions.
Strategic Planning – The Blueprint for Your Success: Discover what important elements are essential to take strategic actions that will put you in charge of your future.
Common Sense Risk Management: Discover the key elements to involving your staff and developing tools to reduce risk inside your practice.
How to Hire – Who to Fire: Learn how to improve your odds with picking the right applicants, identifying if they are making the grade, giving them the tools to succeed and knowing when to cut your losses.
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Here’s what people are saying about Judy…
“What a phenomenal seminar. Judy was a wealth of knowledge and the delivery was exceptional. Attendees were clamoring to have her back.”
Health Choice University Workshop; Improving Workflow – Yes there is a better mousetrap! April 2007 – Amy McIntosh, Director Practice Support, Health Choice, Memphis, TN
“I just wanted to let you know how much I really enjoyed your session – in my opinion the best of the whole conference! You were wonderful and full of great tips.”
ADA/M Annual Conference; Strategic Planning – The Blueprint For Your Success, February 2007 – Wendy Brown, CMOE, Administrator; Adult & Pediatric Dermatology, Concord, MA
“Thank you for your excellent talk at the Pri-Med East conference. You were very informative, interesting and thorough. I will be able to use what you taught us right away!”
Pri Med East; Adding Ancillary Services, October 2006 – Dr. Jody Greenfield; Get Well Medical Care of Long Island, P.C., Babylon, NY
“Judy Capko is a dynamic speaker with practical advice and management techniques to boost the bottom line. She provided the necessary tools to evaluate and monitor practice performance and improve customer service. When Judy speaks, I listen!”
PAHCOM National; Adjustments Experts Are Making, November 2006 – Nancy Kennedy, CMM; Office Manager, General Surgery Medical Group of Ventura County, Oxnard, CA
“I was fortunate to hear Judy speak at the Pri-Med Conference in Chicago. She has a passion for her subject matter. Her presentation was packed full of ideas to improve the running of a practice.”
Manage Your Phones, June 2006 – Donna Weinstock, Consultant; Office Management Solution, Northbrook, IL
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PAST SPEAKING ENGAGEMENTS
2008
Recession Proof Your Practice - How to thrive in a questionable economy; Webinar; Oakstone Publishing, December 2008
Take Back Time – Bringing time management to medicine; Audio Conference; Greenbranch Publishing; November 2008
Secrets of Time Management and Becoming a Best-Run Practice; Hematology-Oncology Manager’s of New York; November, 2008
Psychiatric and Mental Health Congress; Make the Most of Time – work flow and productivity; Young Clinician’s Forum; San Diego, CA, October 2008
Health Choice University; Management Workshops, Secrets of the Best-Run Practices, Memphis, TN, October 2008
Florida BONES Society; Annual Conference; Secrets of the Best-Run Practices, Orlando, FL, September 2008
Association of Dermatology Administrators and Managers (A/DAM); Audio Conference, Streamline Workflow, September 2008
PAHCOM; Annual Conference, Business Intelligence and Improving Work Flow, St. Louis, September 2008
North East Ohio MGMA; Annual Conference, Setting Financial Policies and Keep Patients Happy, Canton, Ohio, September 2008
Oakstone Publishing; Audio Conference, Happier Patients – Better Bottom-line, May 2008
MGMA AAA; Annual Pain Management Assembly, Maximizing Efficiency and Customer Service, Annual Assembly, Philadelphia, PA, May 2008
Pri-Med West; Setting Financial Policies and Managing Common Staff Problems; Anaheim, CA, May 2008
Health Choice University; Manager’s Workshop, Financial Policies – Put them in writing; Memphis TN, April 2008
Health Choice, Physician Seminar, Strategic Planning – A Blueprint for YOUR Future, Memphis, TN, April 2008
Oakstone Publishing; Audio Conference, Revenue Management – Take it to the bank! January 2008
2007
Patient Centered Primary Care Practice: Focus on Diabetes; Group Diabetes Visits: Transforming patient commitment, service and access; Audio Conference, July 2007
American Pediatric Surgery Managers Association Annual Conference; Strategic Planning – A blueprint for your future; Coronado Island, CA, May 2007
Pri Med West; Managing Staff Conflict; Anaheim, CA, May 2007
BONES Annual Conference; Great Employees – The simple truth; Chicago, IL, May 2007
Health Choice University; Improving Workflow and Patient Service; The Power of Revenue Management; Memphis, TN, April 2007
Seventh International Esthetic Conference and Round Table; The Ultimate Esthetic Practice; Westbury, NY, March 2007
Patient Centered Endocrinology Practice, MESG; Managing Demands on Staff, Audio Conference, March, 2007
Professional Association of Health Care Office Management; Strategic Planning – Blueprint for the future, Oxnard, CA February 2007
Association of Dermatology Administrators and Managers; The Power of Strategic Planning, Washington, DC. January 2007
2006
Patient Centered GI Practice, MESG; Assessing Work Flow for HCV, Audio Conference, December 2006
Pri-Med Mid-Atlantic; Managing Your Phones; Adding Ancillary Services to Primary Care, Baltimore, MD, December, 2006
Dermatology Physician Assistants; Managing Conflict, San Diego, CA, November 1007
PAHCOM Annual Conference; Adjustments Experts Are Making, St. Petersburg, Fl, November 2006
Pri-Med East; Managing Your Phones; Adding Ancillary Services to Primary Care, Boston, MA, October, 2006
Cerner Corporation’s Physician’s Leadership Forum; Secrets of the Best-Run Practices; Orlando FL, October 2006
Cerner Corporation’s Practice Administrators Symposium, Secrets of the Best-Run Practices, October 2006
Cerner Corporation’s User’s Group, Business Intelligence for a Smarter Practice, October 2006
GE Healthcare; Video conference; Adding Ancillaries: 1) Making the Decision; 2) How to Implement; Los Angeles, CA, September 2006
Greenbranch Publishing; The Most Important Secrets of a Best-Run Practice; Audio conference; September 2006
Transworld Systems; Webinar, Prospecting for the Gold, August 2006
Pri-Med Mid-West; 1) Manage Your Phones, 2) Adding Ancillaries in Primary Care; Chicago, Il, 2006, June 2006
NERVES; Strategic Planning – The blueprint for your future; San Francisco, CA; April 2006
Pri-Med West; 1) Manage Your Phones, 2) Adding Ancillaries in Primary Care; Anaheim, CA, 2006, April 2006
Physicians Practice; Staffing and Managing Phones for Maximum Patient Service; Audio conference; April 2006
Medical Practice Management Network; The Power of Strategic Planning, Audio conference; February 2006
Pri-Med Southwest; 1) Manage Your Phones, 2) Adding Ancillaries in Primary Care; Houston, TX, January 2006
2001 - 2005
Medical Practice Management Network; Benchmark Your Way to Best Practice Performance; Audio conference; November 2005
Medical Practice Management Network; The Power of Revenue Management; Audio conference; September 2005
Bussleton Radiology Group; The Royal Guest, Philadelphia, PA; August 2005
Professional Association of Health Care Office Managers (PAHCOM) Annual Conference; Exploring the World of Health Care Consulting, San Diego, CA, October 2004
Advanstar/Medical Economics; The Patient-Centered OB/GYN Practice, Honolulu, HI, June 2004
Advanstar/ Medical Economics; The Patient-Centered OB/GYN Practice, Hollywood, CA, April 2004
Ingenix Summit; Power of Revenue Management; New York, NY, May 2004
How to Measure Your Success; New York, NY, May 2004
American College of Osteopathic Family Physicians; The Power of Revenue Management, Tampa, FL, March 2004
University of Nevada School of Medicine Rural Health Conference; The Power of Reimbursement Management; Elko, NV, October, 2003
Nevada Medical Group Management Association; How to Keep Patients Happy and the Practice Growing; September, 2003
South Coast Medical Center; Optimizing Revenue Part II, Laguna Hills, CA, May 2003
South Coast Medical Center; Optimizing Revenue Part I, Laguna Hills, CA, February 2003
Ventura County Health Symposium; How to Stay on Top in a Topsy Turvy World; Oxnard, CA, January 2003
Weill Cornell Physicians Organization; Key Staff Challenges for Academic Medical Practices; New York, NY; November 2002
Society of Medical Dental Management Consultants; How to Hire – Who to Fire; San Antonio, TX; November 2002
American College of Osteopathic Family Physicians; How to Measure Your Success: Sound Business Practices and Key Performance Indicators; Las Vegas, NV; October 2002
PAHCOM, Austin; How to Measure Your Success; Austin, TX; October 2001
Amgen; Team Building, Livermore, CA; April 2001
Coastal Physician Services; The Royal Guest; Key to Dealing with Difficult People; Newport Beach, CA; March 2001
PAHCOM, Ventura Co. Chapter; Managing Amid chaos; February 2001
Prior to 2001
Hospitals, Health Systems and Specialty Organizations:
More than 200 presentations, sponsored by numerous organizations including; American Academy of Family Physicians, Medical Group Management Association, American Urology Association, California Ophthalmology Association, Catholic Healthcare West, Lovelace Health System; Sutter Health System, and regional and state medical and specialty associations. |
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