The Harvard Business Review recently shared a wonderful tip about employee motivation: It’s not all about the money.
This is a great reminder for medical practices. For the most part, practice budgets don’t allow for relying on salaries and benefits in order to attract talent; thank goodness remuneration is not the only thing that drives employee loyalty!
The HBR newsletter noted that flex time, recognition of contributions and a result-oriented culture are all powerful influences on employee satisfaction. Your practice may not be able to offer flex time to all employees, but imagine the benefits of allow some employees to work part-time, or evenings and weekends – you might be surprised how many roles can fit non-traditional hours. (We recently recommended a cardiology practice add a weekend scheduler, for example — a great solution for preventing piled-up appointment requests on Monday mornings, and for increasing the odds that appointment phone calls will actually reach the patient.)
Even more important, that family atmosphere that exists at many practices encourages loyalty. Given your medical practice staff just a little room for growth, combined with some flexibility and encouragement, and you’ll be rewarded with lower turnover — without busting the compensation budget.