Front desk collections are more important than ever before. Trends in insurance plan terms mean that patients are more responsible for the cost of their care than at any time in recent memory. Mastering front desk collections is not just a way to be more profitable — it’s essential to maintaining any level of profitability and keeping your practice healthy! And there are important implications for patient relationships, too.
This is why my new, free webinar is called “Front Desk Collections: the New Linchpin of Profitability.” It’s simply essential that front desk staff are empowered to fulfill this critical task. To learn more about the whys and hows of collecting from patients at the time of service, join me on September 23. I’ll share some of my observations about how to optimize your front desk collections, plus there will be time for any question you’d like to ask.
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