The foundation of a great practice begins with leadership that is a paradoxical blend of humility and professional will. The will and unwavering resolve to set a standard and get superior results. Their personal humility is evident in their compelling modesty and calm determination.
Most importantly, great leaders channel their ambitions into the practice not themselves. They enthusiastically give the credit to others for what is achieved, but look in the mirror when things don’t go right.
This is the kind of leader we want to work for. It is the kind of leader we inspire to be.
Judy Capko is one of America’s leading practice management and marketing consultants and the founder of Capko & Company, www.capko.com
Latest posts by Judy Capko (see all)
- The Power of Your Front Desk to Influence the Patient Experience – and Your Reputation - August 28, 2017
- Improving front desk performance - August 2, 2017
- New ebook on the ROI of investing in the patient experience - March 27, 2017