Today’s Harvard Business Review tip on interviewing prospective employees is really useful. How do you know if the candidate really has the skills he/she claims to have? Drill down with ‘how’ and ‘why’ questions.
For example, if a practice management candidate claims to have implemented internal controls, drilling down for examples can give you a better idea of how well she really understands them. Or, if a biller states that he chose a new PMS for his current practice, ask about the details of making that selection.
Read the HBR tip here.