Do you have a general practice management question you’d like our opinion on? Share it here anonymously and we’ll respond with our view.

(Please note, this feature is for public questions, asked anonymously, and answered with our general viewpoint. If you’d like a private consultation about a specific problem at your practice, our “20 minutes, one question” service might be a better resource.)

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Here's what your fellow physicians and practice managers are asking....

  • Someone asked:
    Is it better to outsource billing or keep it in-house?
    • Laurie Morgan Laurie Morgan replied:
      To give you a detailed answer, we'd need to know more about your practice. The specifics of your practice's situation would be crucial to this important decision. But a few things you might want to think about are:
    • Do you have enough volume to keep a full or half-time biller busy? Have you defined the job in detail?
    • Are qualified people available in your area? If someone on your staff is interested, are you willing to invest in training?
    • Are you satisfied with your software set-up, and is it flexible -- and, if so, how does that affect your hire/outsource options?
    • If you're considering outsourcing, have you thought through your requirements and do you know what you need to know to screen your options?
    • Also, regardless of whether you outsource your billing to a service, it's critical to stay involved -- now more than ever. Capturing every dollar for your practice is a team effort, not just the responsibility of your biller or billing service.

      If you would like more specific feedback on your situation, or are interested in a comprehensive review of your billing set-up and performance to help you decide, please contact us.

Laurie Morgan

Laurie Morgan

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Laurie Morgan

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