fbpx
Does your specialty have an association just for practice administrators and managers? Specialty practice management associations like the AOA (for ENT administrators), ADAM (for dermatology managers), and others are some of the most lively and valuable networking and education groups around. If you haven’t looked into whether your specialty has a practice management association, it’s […]
Read More
When I was in business school, the idea of continuing ed for MBAs was occasionally bandied about.  It just seemed odd that other professions like law and medicine made ongoing education and improvement a priority while ours didn’t. Of course, the most obvious response to this is that the competitive nature of the business world […]
Read More
Just back from speaking at the wonderful Association of Otolaryngology Administrators (AOA) annual conference — what a valuable event. It’s such a great experience as a speaker to participate in such a well-attended, well-run event. In both of my sessions, attendees  were so attentive, taking notes, asking great questions, and making great comments and sharing […]
Read More
Today’s Harvard Business Review  features a wonderful tip for medical office managers: Know when to coach versus when to teach. Teaching — i.e., demonstrating or instructing an employee on exactly what to do — is key for bringing new employees up to speed (aka, training).  It can also be useful when corrective action is needed […]
Read More