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I’m working on an ebook right now about medical practice staffing. More specifically, it’s about how the instinct to cut staff, to be as leanly staffed as possible, can backfire*. There are dozens of little details that any practice can explore to improve profitability. These small changes can be made with much less risk than […]
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Whether you’ve got the deductible reset blues or have simply resolved to keep your schedule as full as it can be in 2016, I’ve got some ideas to share in my new webinar, “Five Tips to Fill the Schedule in 2016.” It’s free (sponsored by Kareo). Some highlights of what will be covered: Reputation management […]
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The iPhone, Android or other cell phone you depend on for everything – besides texts and calls your phone is likely keeping you busy with games; productive with email, to-do lists and calendars; in touch with Facebook, LinkedIn and Twitter; and convenienced with applications as straightforward as a simple flashlight. But how much do you […]
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Physicians and practice managers love using online tools to help run their practices. Whether you’re submitting payroll, doing some online banking, reconciling a credit card statement or confirming patient eligibility you’re using a connected network of devices, any of which could pose a serious threat to the well-being of your practice. While I’ve blogged here […]
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Many practice managers do anything to keep staff busy — lest doctors see them “doing nothing” and start to believe they’re overstaffed. It’s admirable to want to get the most from the team, but obsessing about staff utilization to the point of burdening them with unnecessary tasks is a pitfall.  Here’s an example: recently we […]
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Do you accept cash payments at your practice? The start of a new year is a great time to review how your practice handles cash — to determine if your internal controls could use some tightening up. With cash, the biggest temptation is to handle these “small” amounts more casually than other payments.  When cash payments […]
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For most practices, E&M codes represent a significant portion of billings — and, for some practice types like pediatrics and other primary care, E&M codes can approach 100% of billings.  Physicians and non-physician providers are often so sensitive to the risk of down-coding, denial or audit that they develop a bad habit of ‘defensive’ E&M […]
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All of us at Capko & Company want you to start 2013 off right!  We’re rolling out a series of quick tips — short bites that will take just a minute to read — to help you make the most of all the opportunities of a brand new year.  First up:  don’t let the deductible re-set […]
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