Given the maze that is healthcare today, it makes sense that navigators to help patients understand the path to care would be a wonderful way to improve outcomes — especially for the critically ill and under-insured. Research from Accenture shows they also improve the bottom line.
Read the post on the Harvard Business Review blog.
Latest posts by Laurie Morgan (see all)
- Don’t let the bastards get you down - July 15, 2019
- New EMR/burnout study: Can your practice benefit from its findings? - July 7, 2019
- ‘Accept that almost anybody is a volunteer’: what does it mean to your medical practice? - March 19, 2019